SMART goals means when you ask someone to do something your request follows five criteria. First: It she be specific, I need to hone my request to you down to a fine point of what I want. I shouldn’t just say go find out what’s going on in…

What is a KPI? So KPI is a key performance indicator, think of your dashboard on your car to help you determine if you are going too fast, going too slow. Think of a GPS system when you’re driving somewhere that helps you know different routes,…

A strategic planning process is an articulated plan people want, an articulated plan for their organization so what does that mean? It means we have a mission, we have a vision, we have goals, objectives etc. An articulated plan is actually strategic…

So what are strategic issues? These are the things that keep you up at night, they are those critical unknowns that can present themselves as problems, as opportunities, as market shifts or any other factors that have impact on the direction and course…